Thursday, May 5, 2016
Lisa M. Baker, PhD
Empathy is a skill that connects us to others and involves our sensing of others’ feeling and perspectives. Empathy has many benefits in the world of work, including helping us successfully navigate conflict and other difficult interactions. Empathy can have its downsides, however, such as when we become overwhelmed from taking in too much of another person’s suffering, as if it is our own. This session will give leaders an understanding of the art and practice of empathy at work and the skills of how to avoid burnout.
If you are planning on attending this session, please view this TED talk online before coming to the conference. Purpose is to get you thinking and enrich the discussion.
UW-Madison Continuing Studies Division